Remote Customer Service Jobs in Karachi for 2026 are becoming one of the most attractive career options for educated and skilled professionals in Pakistan. With the rapid growth of digital businesses and international service providers, many companies now prefer remote customer support teams to handle global clients. Karachi, being Pakistan’s largest city and a major IT and business hub, is offering thousands of remote job opportunities in customer service for both fresh graduates and experienced professionals.
Cubix, a well-known technology and software development company, has announced new Remote Customer Service Jobs for 2026. These jobs are advertised through leading newspapers such as Daily Dunya, Daily Dawn, and Daily Samaa. The positions are open for candidates who have strong communication skills, problem-solving abilities, and a customer-focused mindset. These roles allow employees to work from home while earning competitive salaries.
Remote customer service professionals handle client queries, manage support tickets, assist users with products and services, and maintain customer satisfaction through email, chat, and phone communication. These jobs are ideal for individuals who prefer flexible work environments and want to avoid daily commuting. With salaries ranging from Rs. 120,000 to Rs. 270,000 per month, these roles provide financial stability along with professional growth.
Cubix aims to build a strong remote customer support team that can serve both local and international clients efficiently. The company is offering full-time, fixed-term, and contract-based positions for qualified candidates in Karachi. Applicants with Bachelor’s or Master’s degrees in Business, IT, Communication, or related fields are encouraged to apply.
These job opportunities are perfect for individuals who want to develop their careers in customer service, gain international exposure, and work in a professional digital environment without leaving their homes.
Jobs Information
| Details | Information |
|---|---|
| Location | Karachi |
| Hiring Organization | Cubix |
| Salary | 120,000 – 270,000 Rs |
| Category | Remote Jobs |
| Job Type | Full Time |
| Qualification Type | Bachelors, Master |
| Working Hours | 8–10 Hours |
| Contract Type | Fixed-Term / Contract |
| Newspaper | Daily Dunya, Daily Dawn, Daily Samaa |
| Release Date | 16 January 2026 |
| Last Date | 27 March 2026 |
Jobs List
Customer Support Executive
Remote Call Center Agent
Client Service Coordinator
Live Chat Support Officer
Email Support Specialist
Technical Customer Support Agent
International Customer Service Representative
Customer Experience Associate
Virtual Helpdesk Officer
Remote Customer Care Consultant
Jobs Detail
Customer Support Executive
Responsibilities include responding to customer queries, managing complaints, and ensuring customer satisfaction through email and chat support.
Qualification includes a Bachelor’s degree in Business, Communication, or a related field with good English skills.
Remote Call Center Agent
Responsibilities involve handling inbound and outbound calls, providing product information, and resolving customer issues.
Qualification requires intermediate or Bachelor’s education with strong verbal communication skills.
Client Service Coordinator
Responsibilities include managing client accounts, coordinating service requests, and maintaining service records.
Qualification includes a Bachelor’s degree in Business Administration or Management.
Live Chat Support Officer
Responsibilities include assisting customers through live chat, solving technical issues, and guiding users about services.
Qualification requires basic IT knowledge and excellent typing speed.
Email Support Specialist
Responsibilities include handling customer emails, resolving complaints, and documenting support cases.
Qualification includes a Bachelor’s degree and strong written communication skills.
Technical Customer Support Agent
Responsibilities include assisting customers with technical problems, software issues, and system errors.
Qualification includes a Bachelor’s degree in IT, Computer Science, or related fields.
International Customer Service Representative
Responsibilities include supporting overseas clients, managing time zone-based communication, and maintaining service quality.
Qualification requires strong English fluency and customer handling skills.
Customer Experience Associate
Responsibilities include improving customer satisfaction, collecting feedback, and enhancing service quality.
Qualification includes a Bachelor’s degree with customer service experience.
Virtual Helpdesk Officer
Responsibilities include remote system support, troubleshooting, and user guidance.
Qualification includes IT knowledge and customer service experience.
Remote Customer Care Consultant
Responsibilities include providing professional advice to customers and managing service relationships.
Qualification includes relevant education and industry experience.
Key Responsibilities
Handle customer queries through phone, email, and live chat
Provide accurate information about products and services
Resolve complaints in a professional manner
Maintain customer records and support logs
Follow company communication guidelines
Assist customers with technical and non-technical issues
Ensure high levels of customer satisfaction
Escalate complex issues to senior teams
Maintain confidentiality of customer data
Meet daily performance targets
Educational Qualification and Skills
Bachelor’s or Master’s degree in relevant fields
Strong communication skills in English and Urdu
Basic computer and internet knowledge
Customer handling experience
Problem-solving abilities
Time management skills
Typing speed of at least 35 WPM
Familiarity with CRM systems
Professional attitude and teamwork
Ability to work in flexible shifts
Eligibility Criteria
Applicant must be a Pakistani citizen
Must have a valid CNIC
Must meet the required education criteria
Good communication skills are essential
Must have a stable internet connection
Willing to work flexible hours
Must have a quiet home workspace
No criminal record
Physically and mentally fit
Ready to work under performance pressure
Required Experience
| Job Category | Experience Required |
|---|---|
| Senior Customer Support Roles | 3–5 Years |
| Mid-Level Support Positions | 1–3 Years |
| Entry-Level Positions | 0–1 Year |
| Technical Support Roles | 2–4 Years |
| Team Lead Positions | 4–6 Years |
Required Documents
Updated Resume or CV
Copy of CNIC
Educational Certificates
Experience Letters if available
Passport-size photographs
Internet connection proof
Professional references
Skill certifications if any
Age Limit and Nationality
| Category | Age Limit |
|---|---|
| Senior Positions | Up to 45 Years |
| Mid-Level Roles | Up to 40 Years |
| Entry-Level Jobs | 18–30 Years |
Nationality: Only Pakistani citizens are eligible.
Salary of Remote Customer Service Jobs in 2026
| Position Level | Monthly Salary (PKR) |
|---|---|
| Senior Support Staff | 220,000 – 270,000 |
| Mid-Level Agents | 160,000 – 210,000 |
| Entry-Level Agents | 120,000 – 150,000 |
| Technical Support | 180,000 – 240,000 |
| Team Leads | 230,000 – 270,000 |
Online Application Process for Remote Customer Service Jobs 2026
Visit the official Cubix website at https://www.cubix.co
Go to the Careers section
Search for Remote Customer Service Jobs
Create an account using your email
Fill in your personal and educational details
Upload your CV and documents
Submit your application
Check your email for confirmation
Wait for interview or test updates
How to Apply Online for Remote Customer Service Jobs in 2026
Prepare a professional CV
Ensure stable internet access
Visit the official website
Apply before the deadline
Check email regularly
Prepare for online interviews
Keep documents ready
Follow company instructions
Recruitment Process
Online application submission
CV shortlisting
Online assessment
Virtual interview
Background verification
Final selection
Offer letter issuance
Remote onboarding
Contact Details
| Contact Type | Details |
|---|---|
| Website | https://www.cubix.co |
| careers@cubix.co | |
| Helpline | +92-21-111-282-249 |
| Postal Code | 75500 |
| Office Address | Cubix Headquarters, Shahrah-e-Faisal, Karachi. |
Final Thoughts
Remote Customer Service Jobs in Karachi for 2026 offer an excellent opportunity for individuals who want to build a stable career while working from home. These roles provide flexibility, competitive salaries, and exposure to international clients. Cubix is offering a professional work environment, growth opportunities, and skill development for customer service professionals. With the increasing demand for remote support services, this field is expected to grow even further in the coming years.
Candidates who improve their communication skills, technical knowledge, and customer handling abilities will have a strong advantage in securing these jobs. If you are looking for a reliable and rewarding career option in 2026, Remote Customer Service Jobs with Cubix in Karachi can be the right choice for you.
FAQs
What are the basic requirements for Remote Customer Service Jobs in 2026?
Applicants need a Bachelor’s degree, good communication skills, a stable internet connection, and basic computer knowledge to apply for these jobs.
Can fresh graduates apply for Remote Customer Service Jobs in Karachi?
Yes, fresh graduates with strong communication skills and basic customer service knowledge can apply for entry-level positions.
Are Remote Customer Service Jobs in 2026 secure and reliable?
These jobs are offered by well-established companies like Cubix and provide stable income, structured work processes, and professional growth opportunities.